Ordering FAQs

Which credit cards do you accept?
Visa and MasterCard
When is my credit card charged?
Only after the order has shipped.
How soon will my order ship?
Orders for standard products, placed before noon (PT), will ship the same day.
What is the standard shipping method?
FedEx ground.
How can I track my order?
Go to Track Your Order.
Does the power supply come with a power cord?
Yes!
Are your products sold with a money-back guarantee?
Yes! Within 30 days, if you are not completely satisfied, just return the product in its original packaging for a full refund (freight excluded).
What if I need help with installation?
Each product comes with simple step-by-step instructions (available on our website). If you need assistance, our knowledgeable tech support staff will be happy to help.

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SEE OUR FACILITY On April 19,1985, PC Power & Cooling began operations in a small warehouse just outside of San Diego, CA. Founded by Doug Dodson. more

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PC Power & Cooling, An OCZ Technology Group Company · 5995 Avenida Encinas, Carlsbad, CA 92008 USA
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